Terms and Conditions of Reservation and Payment

LODGING (Hotels, hostels, houses, lands, etc.)

General

  • The reservation would be done per person (including kids and adults) excepting cases in which the specifically chosen lodging is going to be completely rented (example: house or land in its totality).
  • It won’t be allow more people out of the total number registered.

Payment

  • The payment would be made in advance and covering the total amount or value of the reservation.
  • The payment covers: accommodation, taxes, operational costs of Roldanillo Easy, and banking costs.

Payment Methods

See full section bellow.

Cancellation Polices

  • You could cancel your reservation through your user profile in RoldanilloEasy.com, sending an email to: [email protected] or via WhatsApp: (+57) 300 204 4890.
  • If cancellation is done before 15 days of your arrival, the 12% of your total reservation costs must be paid.
  • If cancellation is done in less than 15 days of your arrival, the 50% of your total reservation costs must be paid.

TOURS AND ACTIVITIES

  • The reservation would be done per person (including adults and/or kids).

Payment

  • The payment would be made in advance and covering the total amount or value of the reservation.
  • The payment covers: accommodation, taxes, operational costs of Roldanillo Easy, and banking costs.

Payment Methods

See full section bellow.

Cancellation Polices

THE CANCELLATION OF TOURS AND/OR ACTIVITIES CANNOT BE PERFORMED.

VEHICLE RENTALS (Cars, motorcycles, bicycles)

General

  • The person in charge of driving the vehicle must have a driven license in case it is required.

Payment

  • The payment would be made in advance and covering the total amount or value of the reservation.
  • The payment covers: accommodation, taxes, operational costs of Roldanillo Easy, and banking costs.

Payment Methods

See full section bellow.

Cancellation Polices

  • You could cancel your reservation through your user profile in RoldanilloEasy.com, sending an email to: [email protected] or via WhatsApp: (+57) 300 204 4890.
  • If cancellation is done before 5 days of your reservation, the 12% of your total reservation costs must be paid.
  • If cancellation is done in less than 5 days of your reservation, the 50% of your total reservation costs must be paid.

Payment Methods

  • All of our payments are processed by EpayCo.
  • Credit cards

Credit Cards Roldanillo Easy

 

 

  • Bank wire transfers

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